General Topics

General topics of the telecommunications industry

FTC to the Rescue

The Federal Trade Commission reported that it has returned $6.4 billion in refunds to consumers and businesses from July 1, 2016 t []

Money back from Western Union’s settlement with the FTC - NEW DEADLINE!

Western Union reached a settlement with the Department of Justice (DOJ) and the Federal Trade Commission (FTC) concerning its viol []

Tips for Communicating During an Emergency

There are several tips that you can use for communicating during an emergency Emergency Contacts You are going to need to make s []

Lifesaving Facts Everyone Should Know About 911 Emergency Services

In the United States, emergency fire, police, and medical services are accessed by dialing one simple number, “9-1-1.” But, wh []

The North American Numbering Plan

The telecommunications industry is vital to us as a nation with the amount of information being communicated increasing exponentia []

Toll-Free Numbers

In the United States, advertising you see on television, on the internet, or in print publications will often include a toll-free []

How To Sanitize Your Smartphone and Why It's So Important

Why should I clean my phone? Good question! It's easier to figure out once you think about where your phone goes on a regular bas []

Avoid Making Accidental 911 Calls on Your Wireless Phone

Accidental 911 calls is a problem especially with open faced wireless phones and older model phones. Making accidental 911 calls t []

Don't Fall for a Fake Support Phone Number Scam

In a world that is driven by technology probably everyone has had to call a customer support number at least once. Scammers are ve []

Protecting Yourself from Fraudulent Emails and Text Messages

Everyone who is connected in this digital world faces the struggle of fraudulent calls, text messages, and emails. Whether it is a []

Why Is Texting On Your Phone Dangerous While Driving?

Texting and Driving You are not allowed to engage in hand-held phone use while driving in the following states in the U.S. in 15 []

What to do when dealing with an error regarding your credit/debit card...

There are a lot of great things about having a credit card. A credit card can help you make purchases, reserve rental cars, book h []

Make The Telemarketing Sales Rules Your Tool For Success

Keeping a record of any telemarketing calls you receive is the number one way to prevent fraud. Let's face it, telemarketers, legi []


What is a vertical service code? A vertical service code consists of a number of digits and a signal star (*) and a number sign ( []